American Property Casualty Insurance Association
  • Staff Contact: Brooke Kelley     
    • Printer-Friendly Printer-Friendly PDF Export PDF Export

  • May 25, 2017
  • Insurers Respond to Mississippi Auto Body Repair Consumer Guide
  • JACKSON, Miss. —  -Joe Woods, vice president, state government relations for the Property Casualty Insurers Association of America (PCI), today issued the following statement following Attorney General Hood’s release of the Auto Body Repair Consumer Guide.

    “While PCI generally appreciates all efforts to educate consumers on auto body repairs, we are disappointed with the Consumer Guide to Auto Body Repair recently issued by Attorney General Hood.  Principally, PCI is concerned that the Guide may confuse and mislead consumers and body shops because it differs significantly from repair requirements proscribed by Mississippi law and from directives issued by the Mississippi Department of Insurance. 

    “Moreover, the Guide does not recognize that insurers and consumers share the same goals following an accident -- ensuring the consumer's well-being and the prompt and proper repair of the damaged vehicle. Nor does the Guide note the important role insurers play in protecting consumers from being taken advantage of when estimates include excessive charges or operations that are not necessary to properly repair a vehicle.

    “Because of the likelihood of confusion for consumers, PCI cannot sign on to or otherwise support the Guide.”

  • PCI promotes and protects the viability of a competitive private insurance market for the benefit of consumers and insurers. PCI is composed of nearly 1,000 member companies, representing the broadest cross section of insurers of any national trade association. PCI members write $202 billion in annual premium, 35 percent of the nation's property casualty insurance. Member companies write 42 percent of the U.S. automobile insurance market, 27 percent of the homeowners market, 33 percent of the commercial property and liability market and 34 percent of the private workers compensation market.
  • ###